Billing Information

This page explains how Website Unblocker usage is counted for billing purposes.

What is a billable request

A request is considered billable when it is successfully processed by the Website Unblocker service.

The following response statuses are counted as billable requests:

  • HTTP 200 – Successful response

  • HTTP 404 – Target not found

  • HTTP 499 – Request aborted by the customer

Requests aborted after processing has started are also billable and return HTTP 200. These aborts are initiated by the server when a request reaches the maximum allowed processing of 180 seconds. These responses indicate that the Unblocker was able to receive, process, and complete the request flow.


What is a non-billable request

A request is not billed when it fails due to access blocks or system-related errors.

The following responses are not counted as billable requests:

  • HTTP 403 – Access forbidden or blocked

  • HTTP 408 - Request Timed out

  • HTTP 5xx – Internal or upstream system errors

Requests that fall into these categories are excluded from billing calculations.


Important notes

  • Billing is based on request outcome, not on the content of the response

  • A response does not need to contain the expected data to be considered billable

  • Changes to request counting take effect only from their announced start date

For details about response statuses, please refer to the Response Codes documentation.

circle-info

This billing method applies to requests made on or after January 1st, 2026.

Last updated